Privacy Policy

This Privacy Policy describes how Real Maple Health (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or use our website, or make a purchase from the Site.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your orders or respond to your inquiries. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can be used to identify an individual.

Examples of Personal Information collected:
Web browser type, IP address, time zone, cookie data, pages or products viewed, referring URLs, search terms, and interactions with the Site.

Purpose of collection:
To load and display the Site correctly, improve website functionality, analyze usage trends, and enhance user experience.

Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or similar technologies when you access the Site.

Disclosure for a business purpose:
Shared with website hosting providers, analytics providers, and other service providers necessary to operate the Site (such as GoDaddy and analytics tools).

Examples of Personal Information collected:
Name, billing address, shipping address, payment information (including credit card details, PayPal, e-transfer, or other payment methods), email address, and phone number.

Purpose of collection:
To process and fulfill orders, process payments, arrange shipping, communicate with you, provide invoices or confirmations, screen orders for fraud or risk, and—where permitted—send marketing communications.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with payment processors, shipping and logistics providers (such as Canada Post, DHL, or other designated carriers), and service providers required to complete your transaction.

Examples of Personal Information collected:
Contact details and, where necessary for customs or compliance purposes, identification information.

Purpose of collection:
To provide customer support, resolve issues, and comply with shipping or customs requirements.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared only with service providers involved in customer support, logistics, or legal compliance.

The Site is not intended for individuals under the age of 19. We do not knowingly collect Personal Information from minors. If you believe that a minor has provided us with Personal Information, please contact us to request deletion.

We share your Personal Information with third-party service providers to help us operate our Site and fulfill our services, including:

• Website hosting and infrastructure providers (such as GoDaddy)
   
• Payment processors
   
• Shipping and logistics providers
   
• Analytics and marketing service providers
   

We may also disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

We may use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you.

For example:

• We may use Google Analytics to understand how visitors use our Site.
  You can learn how Google uses data here: https://policies.google.com/privacy
  You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
   

You can opt out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads
   
• Google: https://www.google.com/settings/ads
   
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
   

You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/

We use your Personal Information to:

• Operate and maintain the Site
   
• Process orders and payments
   
• Deliver products and services
   
• Communicate with you
   
• Provide marketing (where permitted by law)
   

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent
   
• Performance of a contract
   
• Compliance with legal obligations
   
• Protection of vital interests
   
• Legitimate business interests that do not override your rights
   

We retain your Personal Information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your Personal Information at any time.

We do not engage in fully automated decision-making that produces legal or similarly significant effects. Limited automated systems may be used for fraud prevention and security purposes.

You have the right to access, correct, update, port, or erase your Personal Information.
To exercise these rights, please contact us at info@realmaplehealth.com.

Your information may be processed and stored outside of Europe, including in Canada and the United States.

You have the right to know, access, correct, or request deletion of your Personal Information.
You may also designate an authorized agent to submit requests on your behalf.

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support essential site functionality. Cookies may be session-based or persistent.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

For more information, visit www.allaboutcookies.org.

Our Site does not currently respond to “Do Not Track” browser signals due to the lack of a consistent industry standard.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@realmaplehealth.com
Website:  https://realmaplehealth.com​